Privacy Statement of RD Foods B.V.
About how we process personal data of our (website) visitors, customers and suppliers
Version: August 2020
In order to properly carry out our business activities, it is
necessary to process personal data of our (website) visitors, customers
and suppliers. This privacy policy describes how we process personal
data when you use RD Food’s website www.rdfoodsbv.eu (“Website”) and/or
buy or supply our products. Through this privacy policy, RD Foods
informs you about the way in which RD Foods processes your personal data
being a data controller. This mainly concerns collection, storage and
use of the data. Please find below more information about why we process
personal data, how we do it and what rights you have relating to your
personal data.
RD Foods is convinced that protection of personal data
and respecting privacy is of great importance. Personal data are
treated with the greatest possible care. We find it important that the
processing of personal data is executed in a manner that is in
accordance with the existing safeguards for the protection of privacy.
In this, we follow legislation regarding the protection of personal
data, such as the General Data Protection Regulation (GDPR), as well as
other Dutch related applicable laws and regulations.
RD Foods B.V. is seated in Rotterdam, the Netherlands and is registered at the Chamber of Commerce under number 56357907.
What personal data does RD Foods process?
Personal
data are data that can identify you, such as your name, address, e-mail
address, IP address, telephone number and age. In particular, we
process the following categories of personal data:
How does RD Foods obtain your personal data?
RD Foods can get
access to your personal data in various ways, but mainly because we do
business together and we, therefore, have obtained your personal data
from you or one of your colleagues. We may also collect data because you
used our Website or sent us an e-mail.
Without this personal data,
we cannot (among other things) conclude and/or execute agreements with
your company and/or answer your e-mails. Without cookies, some parts of
our Website may not be accessible. The purposes of our processing are
described in more detail below.
On what grounds and for what purposes does RD Foods process your personal data?
The
personal data that we collect are necessary for the sale and purchase
of our products and for providing and improving the Website.
Furthermore, we process personal data to communicate with you (e.g. in
case you would contact us with a question).
We process personal data in particular for the following purposes and only to the extent necessary for those purposes:
• To take and handle orders and deliver our products to our customers;
• To telephone our customers for sales purposes and otherwise communicate with customers;
• To buy products from and communicate with our suppliers;
• To answer your questions;
• To protect your and our safety and properties;
•
To provide functionality, analyse performance, fix errors, and improve
usability and effectiveness of our Website (see ‘cookies’ below).
Access to your personal data
Except if otherwise indicated below,
only the employees of RD Foods who need access to your personal data to
perform activities for the aforementioned purposes have direct access to
your personal data to perform their work. Employees of RD Foods who
have access to personal data are bound by confidentiality. In this way
(in combination with the security measures mentioned below) we ensure
that the personal data are only accessible to persons who are authorized
to do so by virtue of their position and that the personal data is only
used for the purposes for which the personal data were obtained.
Exchange of personal data with third parties and/or other countries In
principle, RD Foods does not make the personal data available to third
parties. However, for certain purposes we may communicate your name and
business details indicated above to third parties. These third parties
are, besides processors (like software and cloud providers and IT
Privacy Statement
assistants)
and carriers, mainly other entities of the RD Foods Group in and
outside the European Union. These entities will receive your contact
details, for example, if you are planning on visiting one of our plants
within or outside the European Union. RD Foods will enter into written
agreements with these parties, by which they are obligated not to
disclose or use the information for any other purpose and bound to
security and other requirements.
In some cases, we are required by
law to provide personal data to (other) institutions or authorities. We
always look at how we can respect your privacy as much as possible. The
sharing of your personal data occurs where reasonably possible in
anonymous or otherwise pseudonymized form.
Security of personal data
RD Foods handles the personal data with
the utmost care and takes appropriate and commercially acceptable means
of organizational and technical security measures to protect the
personal data of our (website) visitors, customers and suppliers against
unauthorized access or changes, disclosure or destruction of personal
data. Therefore, we comply with the applicable security standards. In
addition, the use of the Website and the information that is exchanged,
collected and analyzed there, is encrypted with an SSL-certificate. You
can recognize this by the lock sign in the URL bar.
Remember that no method of transmission over the internet, or method
of electronic storage is 100% secure and reliable, and we cannot
guarantee its absolute security. If, despite the security measures we
have taken, there is a security incident that is very likely to have an
adverse effect on your privacy, we will inform you as soon as possible
about the incident. We therefore inform you about the measures we have
taken to limit the consequences and to prevent any recurrence in the
future.
If you unexpectedly encounter a security breach or you
suspect that the security of your personal data is not properly
guaranteed, please contact RD Foods immediately. RD Foods has procedures
to handle these reports adequately and carefully in accordance with
applicable legislation. Please find our contact details below.
Retention periods
RD Foods does only store personal data as long as
necessary for the purpose for which it has been processed or for any
longer period we are required for by law. Below you can find an
indication of how long we store your personal data. Retention periods
may be longer, for example in case of disputes.
Cookies
The Website uses cookies. “Cookies” are (text) files
commonly used as unique identifiers. These are sent by our Website to
your browser and stored on your computer, tablet or smartphone. Cookies
might contain information about general visit data (please also see
above).
Our Website uses these cookies to collect information and to
improve our services. A cookie is used, among other things, to optimize
the use of the Website. When you visit our Website for the first time,
you have the option to switch certain cookies on or off or block or
delete cookies via your web browser. If you choose to refuse certain
cookies, you may not be able to use (parts of) our website. Most parts
of our Website will remain readable.
We use the following cookies:
1. Required cookies
Required
cookies are necessary cookies relate to the functionality of our
websites and allow us to improve the service we offer to you through our
websites, for example by allowing you to carry information across pages
of our website to avoid you having to re-enter information, or by
recognizing your preferences when you return to our website.
2. Analytical cookies
Analytical cookies allow us to recognize and
to count the number of visitors to our website, to see how visitors
move around the website when they are using it and to record which
content viewers view and are interested in. This helps us to determine
how frequently particular pages and advertisements are visited and to
determine the most popular areas of our website. This helps us to
improve the service which we offer to you by helping us make sure our
users are finding the information they are looking for, by providing
anonymized demographic data to third parties in order to target
advertising more appropriately to you, and by tracking the success of
advertising campaigns on our website.
3. Social media cookies
These
cookies allow you to share Website content with social media platforms
(e.g., Facebook, Twitter, Instagram). This cookie remembers that a
visitor is logged in, so they don't have to log in to Vimeo again when
they want to share something. These cookies are placed by third parties.
For more information, please see the Vimeo privacy statement. This
information changes regularly, we have no influence on this, but do our
best to keep the links to the statements up to date.
4. Tracking cookies
Tracking cookies (or targeted advertising
cookies) are used to track visitors so that advertisements are
dis-played that may be relevant to you. This makes these ads more
valuable to both you and the advertiser. The cookies are usually placed
by third-party advertising networks with a website operator’s permission
but can be placed by the operator themselves. They can remember that
you have visited a website, and this information can be shared with
other organizations, including other advertisers. During your first
visit to the website you will be asked whether you want to accept these
cookies. If you do not accept the cookies, the Website will not place
tracking cookies. Vimeo may still place tracking cookies if you make use
of these services.
You can learn how to manage cookies on your web browser by following the Browser Cookies Guide: https://privacypolicies.com/blog/browser-cookies-guide/.
External links
The Website may contain links to other websites. We
are not responsible for the practices of third-party applications,
websites or services that are linked to or from our Website. Our privacy
policy does not apply when you use a link to switch from our Website to
another application, website or service. Your conduct on a third-party
application, website or service, including those who have a link on our
Website, is subject to their own rules and policies. We are not
responsible for the processing activities, privacy policy or the content
or other practicing of these other
websites and/or services.
Your rights with regard to the processing of personal data
You have the following rights with regard to the processing of your personal data:
•
You can request information about and/or access to the personal data
that we process about you. This means that you can request which
personal data has been registered and for what purposes that personal
data is used;
• You can object to the processing of your personal
data, for example if you believe that the use of your personal data is
not necessary for the performance of our activities or to comply with a
legal obligation;
• You can request us to have your personal data changed/corrected and/or to limit the processing of your personal data;
• You can also ask us to remove your personal data from our systems;
• You can also ask us to ensure that your personal data is transferred to another party.
In case of processing activities for which your permission is required and given, you can always withdraw your consent.
Requests
regarding the exercise of the aforementioned rights can be submitted
via the contact details below. We will update you on the status of your
request within one (1) month after receiving your request. We will
comply with your request, unless we have a compelling and legitimate
interest not to delete data that outweighs your privacy interest or when
fulfilling your request is otherwise not required by law and/or in case
we could then no longer perform our agreement with you. If we have
deleted the data, for technical reasons we cannot immediately remove all
copies of the data from our systems and backup systems. We may refuse
to comply with the aforementioned requests if they are made unreasonably
often, require unreasonable technical efforts, or have unreasonable
technical consequences for our systems or endanger the privacy of
others. If RD Foods has complied with a request to improve, supplement
or delete personal data, we will also inform third parties to whom this
personal data has been provided of the changes made.
If you are not
satisfied with the way in which we have dealt with your request or
objection or otherwise with the processing of your personal data by RD
Foods, you can also submit a complaint about the use of your personal
data to the Data Protection Authority via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens?qa=klacht.
Contact details
If you want to exercise your abovementioned
rights, or you have any questions that are not answered by this privacy
policy, or you have suggestions or comments about the content hereof, or
have any complaints about the way RD Foods has dealt with your personal
data, you can contact us in writing by using the following contact
details:
RD Foods BV
Ms. Connie Vroon
Parklaan 1
3016 BA Rotterdam
The Netherlands
Privacy Policy changes
RD Foods may adjust or update this privacy policy from time to time.
Adjustments to this privacy policy take effect the moment these have
been published on this Website. We therefore recommend you to regularly
consult this privacy policy so that you are aware of any changes to this
privacy policy. If these adjustments are of significant importance to
you, we will always inform you about this.